Billing and payment options

You pay for the first contract period when ordering from the online store. Payment methods include credit card or pre-invoice.

  • After the first order and payment, you can choose a consolidated billing method for all your services.
  • Billing fees are based on incurred costs of the chosen billing method.
  • You can change the billing method at any time in the self-service console.

Online Payment
($0)

Recommended

Most secure and cheapest way to pay.

You can also specify an e-invoice address in the self-service console after ordering.

Credit card
($0)

Recommended

The system charges the card directly each month based on the number of software licenses and users ordered.

PDF bill to email
($2)

Recommended

You can also order the invoice as a PDF to the email address you used to place your order.

However, we don’t recommend this method if paying on a monthly basis.

Mailed bill
($5)

Not recommended

The old-fashioned and expensive way to pay bills, which is nevertheless an option.

We don’t recommend this method due to the uncertainties and costs associated with letter mail.

Contract period

When ordering from the online store, the contract period is automatically 1 month for all products. If you want a longer contract period (options are 1, 2, 3, 6 or 12 months) contact customer service.

Billing Period

The billing period is the month preceding the start of the contract period, i.e., we bill services approximately one month before the start of the next contract period.

This allows you to terminate services at no additional cost from software suppliers.

The billing period starts on the first day of the month. The due date is the 14th day of the month. If the bill is paid many days after the due date, a reminder fee will be added to the next bill (5$).

Terminating services

You can terminate an individual service or all services before the due date by notifying customer service or closing the service(s) in the self-service console.

If you decide on terminating all services, please contact customer service to avoid any unexpected issues and we can help with transitioning your services onward.

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